What's your response time for Newtown Square emergencies?+
For active leaks or storm damage, we prioritize Newtown Square calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Newtown Square.
Do you provide free, upfront pricing before starting work?+
We give every Newtown Square customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active PA contractor license and full insurance coverage, and we'll provide proof of both on request — most Newtown Square customers ask, and we expect that.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Can you help with my storm damage insurance claim?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Newtown Square customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
Most residential replacements in Newtown Square take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
Our Newtown Square crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Gutter Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Newtown Square homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What's your full service area in Newtown Square, PA?+
Beyond Newtown Square, our crews regularly service the surrounding Newtown Square, PA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
